"Generally, it is delivered in 35 days. The furniture we ordered on July 1 was originally delivered in mid-September, but it has not arrived yet. We asked for a refund of the deposit. They are not willing to return." Yesterday, the evening newspaper hotline received Ms. Pei County Han calls to reflect the bad things she encountered during the purchase of furniture.

Ms. Han: The deposit paid on July 1st, the delivery date is mid-September.

According to Ms. Han, her husband and her husband took a set of furniture on the fourth floor of a large furniture market in Xuzhou North District on July 1st, with a total of more than 60,000 yuan and paid a deposit of 20,000 yuan. The agreement is for delivery in mid-September. But by September 15, the store had not contacted her. She called and asked, the other party said that it did not arrive; waited for another half a month, until September 29, she called again and asked, the store said that it still did not arrive. In the end, she couldn't bear to get angry. She said, "If you can deliver the goods during the National Day, I will still! If you can't get it during the National Day, I won't."

Ms. Han said that they were buying new homes for their children to go to school. They wanted to move before the children started school, but the furniture was late, so the move was delayed. On October 1st, she and her husband made a special trip from Pei County to the furniture market and asked other stores that sell furniture. Everyone said, “Under normal circumstances, the delivery of furniture within 35 days, how do you July 1st? : The order has not been delivered yet, and the order agreement you signed has a problem." They were even more angry when they heard such a statement, and then came to the "Meidu Furniture·Pure Blue Mountain" store that purchased furniture, demanding a return and refunding a deposit of 20,000 yuan. "But they just don't want to return, let them send, they said they didn't arrive. It's too unreasonable!"

Ms. Han told the reporter that she and her husband had negotiated in Xuzhou and the store on October 1 and 2 for the sake of furniture, but they had not been resolved. Then they decided that the furniture would be gone. But by October 10th, the store called to say that the furniture arrived, and to deliver it to her. Now, because the store's default has caused a lot of impact and loss on their lives, the store is required to refund the deposit and compensate her for the loss.

From the order form provided by Ms. Han, the reporter saw that the agreed delivery date was indeed mid-September, and it was written later: If the purchaser fails to pick up the goods within 15 days, the warehouse management fee will be charged at the total price of 3‰/day. If the delivery is overdue for 90 days, the customer voluntarily waives the deposit, the order is automatically revoked, and some other terms that restrict the purchaser. However, there is no mention of how to compensate the seller for the breach of contract.

Merchant: Other goods are here, only the bed has not arrived, so only the penalty for the bed is lost.

Yesterday afternoon, the reporter contacted Ms. Han to buy the furniture business - Meidu Home · Pure Blue Mountain, the staff member of the store surnamed Xu said that she was the staff who received Ms. Han at the time, and there were some relatives on both sides. Therefore, at the time of the initial order, the price of the Ms. Han was calculated. She said: "Before I contacted Ms. Han and told her that the rest of the goods had arrived. I only had one bed and asked if she needed to send it, but Ms. Han did not say that she did not give it, so she did not This matter.” For Ms. Han’s report of their breach of contract, she said: “I admit that we have breached the contract, but we only have one bed that did not arrive on time, so we can only compensate her for liquidated damages. "What is the penalty for a bed?" The staff member did not want to answer, only said "we will compensate her according to relevant regulations."

The reporter asked the store owner's contact information, the staff member Ms. Xu said that there are only short numbers and no long numbers.

For Ms. Xu’s statement, the reporter also telephoned the consumer, Ms. Han, and Ms. Han listened very excitedly: “Before, she never contacted me to tell me that the goods had arrived, and never asked me when I could send them. Goods? Every time I call and ask her."

Lawyer: According to the law, Ms. Han can request double refund of deposit.

Regarding the situation encountered by Ms. Han, the reporter consulted the member of the Evening Lawyers Advisory Group and Liang Min, a lawyer from Xuzhou Minyan Law Firm. Liang said that Ms. Han and the store signed an order agreement and paid a deposit. The store should be Delivery within the agreed time, otherwise it will constitute a breach of contract.

Ms. Han can make a complaint to the Consumers Association, and the Consumers Association will negotiate and deal with it, or they can make a complaint to the mall or the business administration department.

In addition, in the case of a unilateral breach of contract by the merchant, Ms. Han also has the right to terminate the contract and resolve it through legal procedures. According to the law, if the situation described by Ms. Han is completely true, she can ask the store to double the deposit.