When the consignee finds that there is an abnormality in the appearance of the goods at the delivery site, he or she must obtain the proof of the tally or business records from the commerce department such as the loading and unloading company before they can pick up the goods. At the same time, the consignee should apply for inspection at the entry-exit inspection and quarantine agency for identification. The personnel rushed to the scene as soon as possible, and based on first-hand information, objectively and accurately identified the cause of the damage, and provided the consignee with a guarantee for obtaining a good claim in the future.

Here are the supporting documents that should be obtained when the imported goods of several modes of transportation are damaged:

In case of damage to the packaging of imported goods by sea, the cargo handling visa shall be obtained from the loading and unloading company. If there is no cargo handling visa, the loading and unloading company shall issue a business record or accident certificate. The consignee or freight forwarder should not obtain the above-mentioned certification materials. took the goods. As an appraisal officer, besides referring to the above-mentioned information, it is also necessary to consult the bill of lading for damage indications so that the cause of the damage can be accurately determined.

If there is damage to the outer packing of the imported goods on the land, the transportation department of the arrival station shall be inquired. Whether there is any business or accident record when the border transportation department is handed over. If there is no such record, the transport department of the arrival station shall deliver the business with the damaged condition to the delivery person. Record or other proof. The appraiser must know the above conditions. It is also advisable to check the waybill in time in order to implement the cause of the damage.

Damages to the external packaging of imported goods by air, postal and freight shall be taken by the consignee to the airfreight and postal services department, or the airfreight and postal department must sign for the damaged freight bill before the goods can be picked up.

If there is any damage to the goods, and there are no agents in the Mainland or port, the agent receiving department shall apply to the port entry-exit inspection and quarantine agency for disability inspection. The port inspection and quarantine agency shall identify the cause of the damage and distinguish the damages. Damage liability, after preliminary examination of the degree of damage, apply for ex-situ inspection procedures, contact the entry-exit inspection and quarantine agency of the goods, and proceed with the appraisal work after the arrival of the goods. After the appraisal is completed, the concrete results shall be reported, and the comprehensive results of the entry-exit inspection and quarantine authorities at the port Foreign certification.